Over the course of her nine-year tenure at Xerox, Anne Mulcahy revealed a lot about her leadership style. This is not a company that can be run by someone with even a sliver of incompetence. The company enjoyed a massive level of success under Mulcahy’s leadership, making her leadership style something that is well worth studying.
The Leadership Style Of Anne Mulcahy
Rather than let Xerox become undone from its debt, Mulcahy restructured and reorganized the company. Given the strong, decisive leadership Anne Mulcahy brought to her time as CEO of Xerox, it makes sense that people would want to learn more about her leadership style:
Listening: Mulcahy understood the value of listening to employees and customers alike.
Face-to-face interaction: She appreciated the value and importance of talking to people face-to-face.
Goal-orientated: Mulcahy proved herself to be a very goal-orientated person throughout her run with Xerox. She also made it a point to state these goals clearly.
Building plans: Not only did Mulcahy have a plan for bringing Xerox out of its unfortunate circumstances, but she also shared those plans with employees.
Honesty: Mulcahy clearly proved over the course of her time as Xerox CEO that she prized honesty and utilized an honesty-based approach in all of her professional dealings.
Clear values: There was never any question with Mulcahy as to what her values were. Those values keenly influenced a great deal of her leadership decisions while she worked to turn Xerox around.
Ready for a challenge: Mulcahy understood that changing the sinking fortunes of Xerox was going to involve taking risks and making difficult decisions. On repeated occasions, she displayed a capacity for being able to do these things.
Focused: Mulcahy had goals, and she remained focused on those goals at all times.
Inspire: Mulcahy understood that truly inspiring her employees to action meant leading by example. She did this throughout her Xerox tenure.
Invest: It helped Xerox considerably that Mulcahy was constantly looking for ways to cut down expenses, raise productivity, and find opportunities to invest upstream for the long-term.
Anne Mulcahy believed in listening to her employees and taking her advice, but she also established and adhered to her vision for the company over the course of the several years she worked as the Xerox CEO. She believed in research, which allowed the company to find and keep new customers. The work she did for Xerox was impressive, which makes wanting to emulate her traits a logical interest.